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Take Your Nursing Practice to the Next Level
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Thursday, April 23 • 11:00am - 12:00pm
Finding Metrics to Support Navigation and Care Coordination (Nurse Navigator SIG)

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Care coordination is a fundamental piece of many current healthcare delivery models, gaining popularity in cancer treatment through the role of the oncology nurse navigator. While care coordination and navigation have similarities and differences, the collection of data is critical to both. In this session, you’ll identify measures that can demonstrate navigation and care coordination productivity and quality indicators to improve patient outcomes and help to control cost.


  1. Identify similarities and differences between the role of a care coordinator and that of a nurse navigator.
  2. Identify program success metrics for patient experience, clinical outcomes, and business performance
  3. Provide examples of data collecting tools.

avatar for Janice Schwartz, RN, BSN, OCN®

Janice Schwartz, RN, BSN, OCN®

Cancer Care Coordinator, NM VHA
VA nurses......Visit with me regarding proactive survivorship care planning for CPRS beginning at the diagnosis. An EMR tracking program for your patients: preventing the loss care while providing metrics, and also a CPRS tool to assess and address psychosocial distress.

Thursday April 23, 2015 11:00am - 12:00pm
Valencia D 9800 International Drive, Orlando, FL 32819